Frequently Asked Questions
What sort of products do you carry?
We carry a diverse range of products to help bring out your essence, including brand name outerwear, shirts, pants, skirts, dresses, jackets, boots, sunglasses, handbags, belts, watches to help you accessorize your look. We also carry authentic fragrances for men (pour homme) and woman (pour femme) along with some beauty products. Our inventory is constantly being updated to provide you with the latest and most trending items.
We carry over 15,000 brand name products. If you search and don't see what you're looking for, please chat with us.
Are your products authentic designer brand names or imitations?
Our fashion accessories & related products are guaranteed 100% authentic, brand names, brand new that you will enjoy for years, or easily resell on third-party luxury brand marketplaces. Specifically, all of our products from the Men's & Women's collections, including but not limited to shoes, sneakers, tops, jackets, pants & shorts, boots, belts, sunglasses are sourced from a single European supplier that specializes in brand name products only.
Do you sell used, pre-owned, rejects, open box designer brand items?
No. We never sell used stuff on accexo.com or accexo.store. We only sell brand new, unopened, never used products in their original packaging, sealed where appropriate, with all their original tags attached, exactly as you would find them at major retailers like: Nordstrom®, Neiman Marcus®, Marcy's®, Bloomingdales®, Etc.
How many designer brands do you carry in your store?
We carry over 300 designer fashion clothing, handbags and shoe brands alone. In addition, a few hundred more in fragrances and watches. Here's a partial list as of Spring 2024. If you can't find a brand have us look into it for you:
- Adidas
- Aeronautica Militare
- Aigner
- Alberta Ferretti
- Alexander McQueen
- Alice Palmer
- Alpha Massimo Rebecchi
- Alpha Studio
- Ambush
- Ana Hickmann
- Anaikka
- Andrea Incontri
- Andrea Pompilio
- Aniye By
- Antony Morato
- Apparis
- Aquascutum
- Armani
- Armani Exchange
- Armani Jeans
- Armata Di Mare
- Arzu Kaprol
- Atelier Swarovski
- Automobili Lamborghini
- Aviator
- BENCIVENGA
- BMW
- BMW Motorsport
- BYBLOS
- Bagutta
- Baldinini
- Baldinini Trend
- Balenciaga
- Bally
- Balmain
- Barbara Casasola
- Bikkembergs
- Billionaire Italian Couture
- Blugirl
- Blumarine
- Bolle
- Borgia
- Bottega Veneta
- Boutique Moschino
- Bulova
- Burberry
- C.P. Company
- CAMPO DI FRAGOLE
- COACH
- CORA GROPPO
- CO|TE
- CRISTINAEFFE
- CYCLE
- Calvin Klein
- Calvin Klein Jeans
- Canada Goose
- Care Label
- Carolina Herrera
- Carrera
- Cartier
- Casadei
- Caterina Gatta
- Cavalli
- Cavalli Class
- Centogrammi
- Cerruti 1881
- Chanel
- Charles Philip
- Chiara Ferragni
- Chloé
- Chopard
- Christian Lacroix
- Christian Louboutin
- Christian Pellizzari
- Ciesse Outdoor
- Coccinelle
- Comeforbreakfast
- Comme Des Fuckdown
- Conte of Florence
- Converse
- Corrado De Biase
- Costume National
- Custo Barcelona
- Cédric Charlier
- DAIZY SHELY
- DEL CARLO
- Daniele Alessandrini
- Denny Rose
- Desigual
- Diane Von Furstenberg
- Diego Venturino
- Diesel
- Dior
- Distretto12
- Dolce & Gabbana
- Domenico Tagliente
- Don The Fuller
- Dondup
- Dsquared²
- EA7 Emporio Armani
- EBARRITO
- EXTERIOR
- Eleventy
- Elisabetta Franchi
- Emilio Pucci
- Emilio Romanelli
- Emporio Armani
- Ermanno Scervino
- Ermenegildo Zegna
- Escada
- Esprit
- Exte
- FERRANTE
- FILOS
- FRADI
- FRANCESCO SACCO
- Fendace
- Fendi
- Ferre
- Festina
- Fila
- Fiorucci
- Fossil
- Frankie Morello
- Fred Mello
- Furla
- Fyodor Golan
- GCDS
- GF Ferre
- GIA COUTURE
- Gaelle
- Gant
- Gaudi
- Givenchy
- Golden Goose
- Gran Sasso
- Grand Heur by Edington
- Gucci
- Guess
- Guess By Marciano
- Guess Jeans
- HIDE & JACK
- Hackett
- Hally & Son
- Harmont & Blaine
- Helly Hansen
- Herno
- Heron Preston
- Hinnominate
- House of Holland
- Hugo Boss
- Imperfect
- Invicta
- Jacob Cohen
- Jacquemus
- Jeckerson
- Jimmy Choo
- John Galliano
- John Richmond
- Joules
- Jucca
- Juicy Couture
- Just Cavalli
- KAALE SUKTAE
- KANGRA
- Kappa
- Karen Millen
- Karl Lagerfeld
- Karl Lagerfeld Beachwear
- Kate Spade
- Kenzo
- Kocca
- Koonhor
- L'Autre Chose
- LANACAPRINA
- LAUREL
- La Maison du Couturier
- La Martina
- La Scarpa Italiana
- Lamberto Petri
- Lanre Da Silva Ajayi
- Lanvin
- Lardini
- Leather Crown
- Lee
- Levi's
- Licia Florio
- Liebeskind
- Liu Jo
- Longines
- Love Moschino
- Lozza
- Lyle & Scott
- MANUEL BARCELO
- MARGHI LO'
- MCM
- MIA
- MILA SCHÖN
- MM6 Maison Margiela
- MSGM
- MY TWIN
- Made in Italy
- Maison Espin
- Maje
- Malo
- Mangano
- Marc Jacobs
- Marcelo Burlon
- Marciano by Guess
- Maria Christina
- Marina Yachting
- Martina Spetlova
- Masha Ma
- Master Coat
- Max & Co
- Max Mara
- Met
- Michael Kors
- Millner
- Missoni
- Miu Miu
- Momo Design
- Moncler
- Montana Blu
- Moschino
- Moschino Couture
- NOEMI ALEMÁN
- Napapijri
- Neil Barrett
- New Balance
- Nialaya
- Nicolo Tonetto
- Nike
- Nina Ricci
- Nine West
- North Sails
- Norway 1963
- Off-White
- Omega
- P.A.R.O.S.H.
- PINK MEMORIES
- PINKO
- PLEIN SUD
- PT Torino
- Palm Angels
- Pantofola D'Oro
- Paola D'Arcano
- Paolo Pecora Milano
- Paris Texas
- Patrizia Pepe
- Peserico
- Peuterey
- Pharmacy Industry
- Philipp Plein
- Philippe Model
- Philosophy
- Pierre Cardin
- Piquadro
- Plein Sport
- Police
- Pollini
- Polo by Ralph Lauren
- Pompei Donatella
- Prada
- Pray For Us
- Péché Originel
- Ralph Lauren
- Refrigiwear
- Replay
- Robert Friedman
- Roberto Cavalli
- Roberto Cavalli Sport
- Roberto Fragata
- Roccobarocco
- Rodenstock
- Romeo Gigli
- Röst
- SERGIO LEVANTESI
- SIGNS
- Sachin & Babi
- Saint Laurent
- Salvatore Ferragamo
- Sandro
- Sandro Ferrone
- Saxone of Scotland
- Scervino Street
- Scotch & Soda
- Sealup
- Serengeti
- Sergei Grinko
- Sergio Tacchini
- Silvian Heach
- Sofia
- Sportmax
- Spy
- Stella McCartney
- Sting
- Stone Island
- Stuart Weitzman
- Sun68
- Superdry
- Swarovski
- Ted Baker
- Thom Browne
- Timberland
- Tod's
- Tom Ford
- Tommy Hilfiger
- Tond
- Tory Burch
- Trussardi
- Trussardi Action
- Twinset
- U.S. Grand Polo
- U.S. POLO ASSN.
- Ungaro
- Ungaro Fever
- Uominitaliani
- Valentino
- Vans
- Verri
- Versace
- Versace Collection
- Versace Jeans
- Vika Gazinskaya
- Vivienne Westwood
- Vladimiro Gioia
- WAYFARER
- Web
- Woolrich
- Yes Zee
- Yohji Yamamoto
- Z ZEGNA
- Zadig & Voltaire
- Zegna Couture
- Zeyneptosun
More at: https://accexo.store/pages/brands
Are your fragrances (Perfumes & Colognes) authentic brand names or fakes?
Our fragrances are guaranteed 100% authentic, brand name, brand new in their original packaging, sealed wrapped. They are all sourced from US suppliers that specialize in distributing genuine brand name beauty products and fragrances.
Do you have Gift Cards that I can give to a friend?
We carry various Gift Cards that you or your friends can use to purchase designer fragrances, shoes, handbags, jackets, sunglasses, watches and everything else that we sell at accexo.com. Gift cards values start at $25. We have other denominations like $50, $100, $250 and $500.
Gift cards have no expiration dates. However, for accounting purposes and to prevent theft, we advise that you use your gift card(s) within 180 days (6 months).
What does ACCEXO mean?
ACCEXO is a made-up word that is short for "accessory." We help you accessorize. Our store sells items that help you bring out your essence.
How do I place an order?
To place an order, simply browse our website, select the desired items, and add them to your cart. Follow the checkout process, providing necessary information, and complete your purchase securely
What payment methods do you accept?
We accept various payment methods, including credit/debit cards.
We accept: Visa, Mastercard, Discover, AMEX, Diners, CUP, JCB, Maestro, Apple Pay, Google Pay, iDEAL, Pay Now by Klarna or Giropay. Not all payment forms are available in all regions of the world.
Can I modify or cancel my order after placing it?
Unfortunately, once an order is placed, it enters our processing system promptly. Therefore, modifications or cancellations may not be possible. Please review your order carefully before confirming the purchase. We also have a return policy that can help in these cases.
How can I track my order after it is placed?
Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track your shipment on our website or through the designated courier service such as UPS, FedEx and the USPS.
What is your return policy?
Our return policy allows you to return items within 30 days of receiving your order. Please visit our Returns and Exchanges page for detailed instructions on initiating a return.
Do you offer international shipping?
Yes, we offer international shipping to several countries in Europe, North, Central & South America, Asia, most of Africa, the Caribbean, New Zealand, Australia.
Shipping costs and delivery times will vary depending on your location (usually 2 to 7 days max). Except in extreme cases, we offer Free Shipping worldwide. For certain bulky items, or due to restrictions on export, shipping may be limited to the United States or to Europe.
How can I contact you customer care & support team?
For any inquiries or assistance, our customer support team is ready to help. You can contact us through our chat tool to get immediate response during regular business hours (9 AM - 11 PM EST). You can also Chat with us or email us at: support@accexo.com.
Is my personal information secure?
Yes, we take the security of your personal information very seriously. Our website employs the latest security measures to protect your data, encrypt all transactions and protect you from fraudulent transactions. For more details, please refer to our Privacy Policy.
How can I subscribe to your newsletter for updates, unadvertized deals, and promotions?
To stay informed about our latest products and exclusive promotions, you can subscribe to our newsletter in the footer section of this and every other page on our site. Simply enter your email address in the subscription box, and you'll receive regular updates from us.
Where do you ship your products from?
We ship mostly through suppliers from Massachusetts, Utah, Minnesota & Florida USA; also from Germany, Italy and Sweden.
Which carrier do you use when shipping?
Designer brands fashion, shoes and jewelry are shipped from four different warehouses in Europe and in the US. We only ship via FedEx® and DHL® to ensure you get your products fast and in a secure way. For Fragrances and beauty products we usually ship from the US via FedEx® & UPS®.
